Returns

Returns

At Chill Pretty, we want you to love your purchase. If something isn’t quite right, we’re here to help.

Online Returns

Online orders may be returned within 14 days of delivery. Items must be:

• Unworn and unused
• In original condition with tags attached
• Free of damage, stains, or odors

To request a return, please contact us at:
chillprettyboutique@chillpretty.com

Refunds

Once your return has been received and inspected, approved refunds will be issued to your original payment method. Please allow 5–7 business days for your refund to process.

Final Sale Items

The following items are not eligible for return:

• Bodysuits
• Bralettes
• Accessories
• Beauty products
• Kerastase products
• Sale or discounted items
• Gift cards

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, please contact us promptly so we can make it right.